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What are the 5 C's in NHS?

The 6 Cs of care Care. Care is our core business and that of our organisations; and the care we deliver helps the individual person and improves the health of the whole community. ... Compassion. ... Competence. ... Communication. ... Courage. ... Commitment.

nhsprofessionals.nhs.uk - NHS Staffing Pool Hub - Working in Healthcare - The 6 Cs of care

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The 6 Cs of care

The 6 Cs are a set of values required by all patient-facing health and social care staff. This includes not only registered healthcare professionals, but also clinical support staff and non-clinical staff who may come into contact with patients or members of the public.

Care

Care is our core business and that of our organisations; and the care we deliver helps the individual person and improves the health of the whole community. Caring defines us and our work. People receiving care expect it to be right for them consistently throughout every stage of their life.

Compassion

Compassion is how care is given through relationships based on empathy, respect and dignity. It can also be described as intelligent kindness and is central to how people perceive their care.

Competence

Competence means all those in caring roles mist have the ability to understand an individual’s health and social needs. It is also about having the expertise, clinical and technical knowledge to deliver effective care and treatments based on research and evidence.

Communication

Communication is central to successful caring relationships and to effective team working. Listening is as important as what we say. It is essential for ‘No decision without me’. Communication is the key to a good workplace with benefits for those in our care and staff alike.

Courage

Courage enables us to do the right thing for the people we care for, to speak up when we have concerns. It means we have the personal strength and vision to innovate and to embrace new ways of working.

Commitment

A commitment to our patients and populations is a cornerstone of what we do. We need to build on our commitment to improve the care and experience of our patients. We need to take action to make this vision and strategy a reality for all and meet the health and social care challenges ahead.

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How to get someone to open up: Consistency is key. Practice active listening. Ask questions...but not too many. Demonstrate sharing and self-disclosure. Lean on nonverbals. Let them know you value your relationship and ask what they need to feel safe. Acknowledge your own desires.

mindbodygreen.com - 7 Ways To Get A Closed-Off Person To Open Up To You - MindBodyGreen

"The main reason a person might have a hard time opening up is that they don't feel emotionally safe to do so," psychotherapist Megan Bruneau, M.A., tells mbg. This may be a reflection of how they feel about the relationship. They may not perceive it to be safe enough to share their inner world, or they may not yet be invested enough in the relationship to want to delve deeper with their partner. The tendency to be closed off can also stem from previous relational experiences or trauma. It's possible that this person could be "feeling shame around their experience and believe they should 'hide' that part of them," Bruneau explains. Some people from conservative or collectivistic cultures may be less inclined to discuss personal issues, Bruneau adds. Generally speaking, men across many cultures are not encouraged to talk about their emotions, so many men have learned to resist doing so from a young age. It's important to remember that people process things in their own way and at varying speeds, as well; they truly may not know how to answer your questions because they haven't asked the questions themselves. "Someone might have a hard time opening up if they haven't processed what they're resistant to open up about," she notes. "It's uncomfortable for them to 'go there,' so they avoid it."

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