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What is ## 004?

##004# Cancel call forwarding to voicemail (prevents new voicemail messages)

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Short codes give you access to your account details, plans and services, fast and free.

How short codes work

Simply dial the short code to get the information you need.

Non-T-Mobile self-service short codes are not supported on select plans.

Codes 401, 403, 405, 409, 440, 441, 443, 444, 445, 456, 457, 459, 462 are T-Mobile Alerts.

Codes 2294, 2295, 2296, 2297, 2954, 2958 are T-Mobile campaigns.

Messages sent to 456 may receive a response back to let you know it isn't a monitored channel and to contact our Messaging department. Most short codes are only delivered to the primary SIM card and may not display in the DIGITS Web Client, DIGITS App, Data with Paired DIGITS, DIGITS Talk and Text, PROXY by DIGITS, or LineLink DIGITS lines. Short codes are country specific. In each country, a short code has a different service running on it, so a service that is supported on 55555 in the U.S. supports a different service in Germany. While overseas, you will not receive short code messages.

Account & mobile device information

Use these short codes to Pay your bill, Check your usage, manage Voicemail and Unlimited video streaming with Binge On® settings, plus so much more! Account and device info Short code What it does #BAL# (#225#) Provides account balance and last payment #BNG# (#264#) Check the status of Binge On™ #BOF# (#263#) Turn off Binge On #BON# (#266#) To on Binge On #FAM# (#326#) Check Family Allowance usage #MIN# (#646#) Check minute usage #MSG# (#674#) Check message usage #WEB# (#932#) Check data used, data plan, and expiration date Use the T-Mobile app for the most up-to-date information #NUM# (#686#) Display your phone number *PAY (*729) Allows you to pay over the phone #PWD# (#793#) Reset voicemail password #PWO# (#796#) Turn the voicemail password on or off #ROF# (#763#) Turn off international data roaming #RON# (#766#) Turn on international data roaming * #06# Display device IMEI number * #9999# Check software version (Motorola and Samsung) * #0000# Check software version (Nokia)

Call services

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Change the way you use your Calling services and Voicemail.

Call services Short code What it does ##004# Resets call forwarding to default. ** 21 * 1+PhoneNumber# Turn on unconditional forwarding (CFU) to a number (prevents calls to your number) ##21# Turn off unconditional forwarding #31#1+PhoneNumber Show name and number on outgoing calls *31#1+PhoneNumber Hide name and number on outgoing calls ** 61 * 1+PhoneNumber# Turn on forwarding if no reply (CF NRY) to a number (unanswered calls ring to alternate number) ##61# Turn off forwarding if no reply ** 62 * 1+PhoneNumber# Turn on when not reachable (CF NRC) (unanswered calls ring to another number when device is off or out of signal range) ##62# Turn off call forwarding when not reachable ** 67 * 1+PhoneNumber# Turn on call forwarding when busy (CFB) (occurs if receiving a call while dialing out) ##67# Turn off call forwarding when busy ** 61 * 18056377243 ** seconds# Change call forwarding delay time. Choose a 5, 10, 15, up to a 30-second delay. For example, dialing **61*18056377243**10# would be a 10-second delay. * 43# Turn on call waiting #43# Turn off call waiting * 671+PhoneNumber Blocks outgoing Caller ID on a per-call basis. This doesn't restrict your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers. #432# Caller ID status check #436# Turn on inbound Caller ID name display #437# Turn off inbound Caller ID name display

Prepaid

Check your account balance details, Refill your prepaid account, and manage Unlimited video streaming with Binge On®.

Scam ID & Scam Block codes

Manage postpaid and prepaid Scam ID & Scam Block settings easily with short codes. Scam ID and Scam Block codes Short code What it does #ONI# (#664#)

LineLink

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Use these short codes to adjust settings for T-Mobile LineLink devices.

LineLink codes Short code What it does 411 Call the directory 611 Call Customer Care 911 Emergency call *72+PhoneNumber Activate unconditional call forwarding. Example: * 72 (206) 111-1111 * 73 Deactivate and erase unconditional call forwarding * 42DN Activate no reply conditional call forwarding * 93 Deactivate no reply conditional call forwarding * 67DN Activate Calling Line Identification Restriction (CLIR) for outgoing call * 82DN Deactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call

Self-service options in the automated call system

Dial 611 from any T-Mobile device and use short phrases with the automated call system to make payments, get usage balances, and more. Call 1-800-866-2453 or check out the contact us page for more ways to reach us.

Self-service options

You can complete the following (and more!) in the automated call system by speaking key words like those listed below: Example key words to use to in the automated call system. EIP balance

Recent account events

Change address

Change billing format

Change mobile number

Check usage Get billing cycle end date

Make payment

Set up payment arrangement

Copy of my bill

Set up or change AutoPay

Suspend or restore

If you verify and validate a one-time PIN (OTP), you can change these additional items:

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