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What is a proof of benefit letter?

A proof of benefit letter can be used to show your work history, prove that you live in the UK or that you're entitled to things like: free school meals. funding for eye tests, training and travel. other benefits.

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If you need proof of a benefit claim

A proof of benefit letter can be used to show your work history, prove that you live in the UK or that you’re entitled to things like:

free school meals

funding for eye tests, training and travel

other benefits

It can also help with any TV license enquiries.

You can contact us to get a copy of:

the amounts (rates) of benefit you get and the dates you’re paid

your last fit note

your letter of entitlement to benefit (if within the last 5 years)

evidence used in a dispute or investigation

your pension forecast

your Child Maintenance Service account information

Get a proof of benefit letter online

If you’re claiming Universal Credit and have an online account, you can request proof of your claim through your journal. You can get a proof of benefit letter online if you are currently getting:

Employment and Support Allowance

Income Support

Jobseeker’s Allowance

Pension Credit

State Pension

If you cannot apply online or need further information

You will need to phone the office that pays your benefit if you:

need a letter to prove you’re getting a different benefit

need a letter sent to you in Welsh, or in an alternative format such as braille have recently changed address and not updated the address on your benefit record

live outside Great Britain or Northern Ireland

You can find their contact details on a letter they’ve sent you, or through guidance about the benefit. The company that is responsible for the security of a DWP office normally controls access to CCTV footage. If you want to access CCTV footage containing images of you in a DWP office, you should request it directly from the security company. Signs in the area covered by the cameras will display the name of the company and how to contact them. As CCTV footage is often only stored for a short time, you should make your request as soon as you can. If you need a copy of any other information that DWP holds about you

You can request your personal information online.

You can also write to DWP . Include a description of the information you want (for example Jobseeker’s Allowance records), the time period you need the information to cover and your:

full name

full address

date of birth

National Insurance number

telephone number if you’re requesting call recordings

Post your written request to:

Right of Access Requests

Mail Handling Site A

Wolverhampton

WV98 2EF

Solicitors or other third parties: request information on behalf of someone else

Write to DWP using the request form for third parties ( ODT , 25.8 KB). We’ll need to get the consent of the other person (the ‘subject’) before we can begin your request. The guidance in the form explains how we do this.

When you should get a reply to your personal information request

We’ll send you the personal information you have asked for as soon as possible. This will be within 1 month from when we get your request, as long as your request gives enough information to identify you and the information you ask for. If it doesn’t, we’ll contact you.

How we collect and use information

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Who gets the winter fuel payment?

You can get a Winter Fuel Payment if you were born before 26 September 1956. You usually need to live in the UK. In some circumstances, you might be eligible if you live abroad.

You can get a Winter Fuel Payment if you were born before 26 September 1956. You usually need to live in the UK. In some circumstances, you might be eligible if you live abroad.

When you will not be eligible

You will not be eligible if you:

have been in hospital getting free treatment for more than a year

need permission to enter the UK and your granted leave says that you cannot claim public funds were in prison for the whole of the week of 19 to 25 September 2022

If you live in a care home

You can get Winter Fuel Payment if you live in a care home. You will not be eligible if both of the following apply:

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